1.酒店餐廳電話英語(yǔ)常用句子
1.What kind of room would you like（prefer）？您希望要什么樣的房間？
2.Would you like a room with a front view or a rear view？
您是要窗戶臨街的房間，還是要背街的房間？
3.Do you want a single room or a double room？
您是要單人間還是雙人間？
4.Would a double room do？
雙人間可以嗎？
5.Would you like breakfast in our hotel？
您要不要在飯店吃早餐？
6.In whose name is the reservation made？
是以誰(shuí)的.名義訂的房間？
7.How do you spell your name，please？
請(qǐng)問(wèn)您的名字怎么拼寫(xiě)？
8.I’m sorry，but we don’t have any record of your reservation.
對(duì)不起，我們這里沒(méi)有您預(yù)訂的記錄。
9.I’m sorry，we have no record of a reservation in your name.
對(duì)不起，沒(méi)有以您名字預(yù)訂房間的記錄。
10.Do you have a letter or fax confirming the reservation？
您是否收到過(guò)確認(rèn)您訂房的信件或傳真？
11.Who made the reservation，please？
請(qǐng)問(wèn)是誰(shuí)預(yù)訂的房間？
2.酒店餐廳電話英語(yǔ)常用句子
(I)x x hotel, front desk. Can I help you?
x x飯店前廳。請(qǐng)問(wèn)您找誰(shuí)?
(2) Sorry, I’ve dialed the wrong number.
對(duì)不起，我撥錯(cuò)號(hào)碼了。
(3) May I，speak to yoor general manager?
請(qǐng)問(wèn)你們總經(jīng)理在嗎?
(4) Sorry，he is not in at the moment
對(duì)不起，他現(xiàn)在不在。
Would you like to leave a message?
您要留口信嗎?
(5) Pardon?
請(qǐng)?jiān)僬f(shuō)一遍好嗎?
I beg your pardon?
對(duì)不起，請(qǐng)?jiān)僬f(shuō)一遍好嗎?
(6) 1’m afraid he is out for the day. Could you call again later, please?
恐怕他已經(jīng)出去了。您方便過(guò)一會(huì)兒再打過(guò)來(lái)，好嗎?
(7) Thank you for calling, I will now put you through to...
謝謝您的來(lái)電，我現(xiàn)在將您轉(zhuǎn)到……
(8) Please hold the line while I connect you.
請(qǐng)稍等片刻，我立即為您接通。
(9) Sorry to keep you waiting.
不好意思，讓您久等了。
(10) May I take the message or would you like to speak to someone else?
3.酒店餐廳電話英語(yǔ)常用句子
1Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you?您好,總臺(tái)/餐廳/康樂(lè)中心/總機(jī)(我能為您做些什么?)
2May I have your name/room number, please?
您可以告訴我您的姓名/房號(hào)嗎?
3One moment, please. 請(qǐng)您稍候。
4Thank you for waiting. 您久等了.
5 Sorry to keep you waiting. 不起讓您久等了.
6 Do you speak Chinese/English? 請(qǐng)問(wèn)您講中文/英文嗎?
7 Do you have a reservation? 請(qǐng)問(wèn)您有預(yù)訂嗎?
8Show me your passport or identification, please. 請(qǐng)出示一下您的護(hù)照或證件。
9 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用現(xiàn)金還是信用卡?
10 please show me your credit card. 請(qǐng)出示您的信用卡.
11 Please sign here. 請(qǐng)?jiān)谶@兒簽字。
12 Here is your charge please. 這是找您的零錢(qián)。
13 This way, please. 這邊請(qǐng)。
14 Follow me, please. 請(qǐng)跟我來(lái)。
15 After you, please. 您先請(qǐng)。
16 Hope you enjoy your stay! 希望您在這里過(guò)得愉快!
17Hope you have a good trip! 祝您旅途愉快!
18Have a nice day1 祝您一天愉快!
4.酒店餐廳電話英語(yǔ)常用句子
1、Good morning ，sir(madam)早上好，先生(小姐)
2、Good afternoon ，ladies and gentlemen
下午好，女士們，先生們。
3、Good evening ，miss Price
晚上好，普萊絲小姐。
4、How are you today ，Mr Brown ?
你今天好嗎?布朗先生。
5、I‘m quite well ，thank you.
我很好，謝謝你。
6、Hs good to see you again ，sir(madam)
再次見(jiàn)到你真高興，先生(小姐)
7、Nice to meet you ，sir.
見(jiàn)到你真高興，先生。
Titles(稱呼)
8、Are you Mrs.Best?
你是貝絲特夫人嗎?
9、You must be professor Ford.
你一定是福特教授。
10、May I know your name，sir(madam)?
我可以知道你的名字嗎?先生(小姐)。
5.酒店餐廳電話英語(yǔ)常用句子
1) Good morning. This is Room reservation. May I help you?早上好，客房預(yù)訂處，我能為您做什么?
2)What kind of room would you like to reserve?
您想訂哪種類型的房間?
3)A single room or a double room?
要單人間還是雙人房間?
4) For which dates do you want to book the rooms?
您想訂哪幾天的房間呢?
5) What time will you be arriving?
您將在何時(shí)到達(dá)?
6) May I know your name?
您能告訴我您的名字嗎?
7)How long will you be staying?
您將要住多久?
8)I’d like to confirm your reservation.
我要確認(rèn)一下您的預(yù)訂。
9) I’ll check the room availability.
我查查客房預(yù)訂情況。
10) You should pay a deposit of US$1000 beforehand.
您應(yīng)預(yù)期付1000美元的定金。
11)There is a 10 per cent discount.
10%的'折扣。
12)What kind of room would you be prefer?
您要什么樣的房間?
13) Have you got a booking?
您預(yù)訂了嗎?
14) We’ll extend your reservation for you.
我們將會(huì)按您的要求作相應(yīng)的更改。
15) We wish you a pleasant stay in our hotel.
愿您在我們飯店過(guò)得愉快!
16) Please don’t leave anything behind.
請(qǐng)不要遺忘你的東西。
17) Mind (or watch) your step!
請(qǐng)走好!
18) We wish you a pleasant journey.
祝您旅途愉快!
