【篇一】去商店退款常見的英語口語對話
A: Could I have a refund on this?
A: 這件東西我可以退款嗎?
B: I m afraid you can t.
B: 恐怕不能。
A: Then can I exchange it for something else with the same price?
A: 那我可以交換等值的其他東西嗎?
B: Just a moment. Let me find out. Our manager will be here in a minute. So will you speak to him?
B: 等一下,讓我問問看。我們經(jīng)理馬上就來,你愿意和他談?wù)剢?
A: OK, I will.
A: 好的,我愿意。
【篇二】商場退貨英語口語對話
I want my money back.
(Acustomercomestotheshopwithhisbrokenshoesanddemandsarefund.)
Clerk：May I help you?
Cathy：Yes, I'm afraid I bring you some trouble. My shoes have broken.Can I have a refund on them?
Clerk：When did you buy it?
Cathy：Last year.
Clerk：All our shoes are guaranteed for one year. It can be refunded, if there is something wrong with it in a year.May I see your receipt?
Cathy：Yes, here you are.
Clerk：OK, you want to have a refund or you'd like to see other shoes?We have the same style of shoes. They are in stock at the moment.
Cathy：I'd like my money back.
Clerk：All right. You can get your money back if you go to the refund-counter with the receipt.
Cathy：Thank you for your help.
Clerk：You are welcome.
我想退貨。
(一個顧客拿著一雙有問題的鞋來商店，要求退貨。)
店員：我能為您幫忙嗎?
凱茜：是的，恐怕我要給您添些麻煩。我的鞋子壞掉了，我可以退貨嗎?
店員：您什么時候買的?
凱茜：去年。
店員：我們所有的鞋都擔(dān)保一年，在一年內(nèi)有什么問題，可以退貨。我能看一下您的收據(jù)嗎?
凱茜：在這兒呢。
店員：好吧。您是打算退還是再看一下其它的鞋?我們現(xiàn)在還有同一款式的鞋。它們現(xiàn)在有貨。
凱茜：還是退錢給我吧。
店員：那好，您拿著這個收據(jù)，到退貨處，您就可以退貨了。
凱茜：謝謝您幫了這么多忙。
店員：不用客氣。
【篇三】商店退款的英語口語句子
1.如果這裙子太小的話，你可以把它拿回商店退貨退款。
If the dress is too small, you can take it back to the shop and get a refund.
2.明天他要把它們退還給商店并要求退款。
Tomorrow he would return them to the store and claim refunds.
3.她將有毛病的收音機拿回商店去要求退款。
She took the faulty radio back to the shop and demanded a refund.
4.我們讓從我們商店買饅頭的顧客憑票給予退款。
We gave customers who had bought the steamed buns from our outletsrefunds with their receipts.
5.該商店由于對其所售商品實行退款保證，獲得了良好聲譽。
Status Offline this store has gained a very good reputation because its goods are sold on the money back guarantee.
6.該商店已承諾給顧客不滿意的任何貨物退款。
The store has promised to take back any unsatisfactory goods.
7.一般而言，商店的政策市是只是在購買時日起7日之內(nèi)按照近期的價格對某件商品進行差額退款。
Normally, the store's policy is to refund the difference between an item's purchase price and a later sale price only if it goes on sale within seven days of the purchase.
【篇四】處理退貨的英語口語對話
C= Customer S= Salesperson
The customer has just picked out a shirt and a pair of pants and the salesperson is gift-wrapping them for him.
顧客只挑了一件襯衫和一條褲子，接著店員把它們包起來給他。
C: What is your policy on returns?
顧客：你們怎么處理退貨的事?
S:If you bring them back with your receipt within seven days, you'll get a full refund. Also, if you need alterations to the pants, just bring them in and we'll do them for free.
店員：如果您在7日之內(nèi)攜帶收據(jù)退貨，就可全額退款。此外，如果您需修改褲子，就把它們帶來，我們會免費服務(wù)。
C: Sounds good.
顧客：聽起來不錯。
S: That'll be $70, please. Will you be paying by cash or charge?
店員：一共70美元，您要付現(xiàn)金還是刷卡呢?
C: Charge. Here's my card.
顧客：刷卡，這是我的卡。
S: Okay, sir, here you are. Thank you very much.
店員：好了，先生，請收回去。非常謝謝您。
C: Thank you.
顧客：謝謝。
